Returns & Refund Policy
Return & Refund Policy
At One Love Tribe Clothing, each product is made to order. Because of this, we do not accept returns or exchanges for:
- Incorrect sizing
- Buyer’s remorse
- Change of mind
Please review sizing charts carefully before placing your order.
Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or you receive the wrong item, contact us within 14 days of delivery at:
Onelovetribeclothing@gmail.com
Please include:
- Your order number
- Photos of the item and packaging
- A brief description of the issue
If approved, we will provide a replacement or refund at no additional cost.
Return Conditions
To be eligible for a return or replacement:
- Items must be unworn and unused
- Tags must still be attached
- Proof of purchase is required
Shipping Costs
Shipping costs are non-refundable unless the item was damaged, defective, or incorrect.
Customers are responsible for return shipping costs when applicable.
Late or Missing Requests
Requests made more than 14 days after delivery may not qualify for a refund or replacement.
Contact Us
For any questions regarding your order, contact:
One Love Tribe Clothing
14515 Jerilyn Dr
San Jose, CA 95127
Onelovetribeclothing@gmail.com
